myPortal @work

MyPortal @Work is the common UC desktop (UC and telephony) client for the UC Smart and UC Suite solution.

• is available for Microsoft Windows and Apple MAC OS.
• manage and show the presence status of contacts, set connection control of your office extension, and access to directories, favourites, voicemail, and journals.
• offers an integrated WebRTC based VoIP client as an option.

myPortal for Teams

MyPortal for Teams is a pure web based CTI Client and offers UC and call control features. It can be used as a stand-alone client or embedded in Microsoft Teams as a plugin to enrich Microsoft Teams with powerful telephony and UC features.

myPortal for Desktop

Present the full suite of OpenScape Business UC features from a single window

myPortal for Outlook

• All the functionality in myPortal for Desktop is available as an MS Outlook toolbar!
• enables users to access all their communications – voice, conferencing, voicemail, fax, IM, email, and contacts – directly from within MS Outlook
• Users can click to dial any number from any Microsoft application

myAttendant

• presence-aware switchboard application used by administrators, dispatchers, or supervisor
• presents a single, consolidated view of all the company’s users and their presence status, making it easy to transfer calls to employees when they are available

myAgent

MyAgent presents the full suite of contact center features from a single desktop view (call queue information, relevant customer information pop-ups accompany incoming calls, access customer data and call history)

myReports

myReports provides over 100 predefined standard reports. The historical reports are provided as graphs and/or table views.

Unify Phone for OpenScape / Unify Phone for Microsoft Teams

Unify Phone is the cloud based WebRTC softphone for desktop and mobile operation connected via a telephony connector (hybrid approach) in a single solution. It offers values from the cloud and is the mobile client for OpenScape Business. Unify Phone for Microsoft Teams offers a deep integration in MS Teams including bidirectional presence synchronisation.